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City of Scottsdale

CAP Basin Sports Complex

Satisfaction Survey

Thank you for taking the time to participate in this survey.

 

      

Please rate the City of Scottsdale’s Parks and Recreation programs, services, and facilities. Excellent Good Acceptable Fair Poor Not Applicable / Don't Know
1.  Overall satisfaction
2.  Meeting your/your family’s leisure needs
3.  Maintenance of parks and other recreation facilities
4.  Safety of parks and other recreation facilities
5.  Overall customer service
6.  If you rated any of the above as fair or poor, please tell us how we can improve programs, services, and facilities. (Check all that apply.)

Felt unsafe Facility/park not well maintained

Poor service Content of program/class/activity/event

Other -- Please specify:
7.  What did you like best about the programs, services, and facilities? (Check all that apply.)

Staff’s service Cleanliness of park/facility

Content of program/class/activity/event Value

Other -- Please specify:
8.  How did you hear about our programs, services, and facilities? (Check all that apply.)

Brochure City of Scottsdale Website

Direct Mail Newspaper Ad

Newspaper Article On-hold Phone Message

Water Bill Word of Mouth

Other -- Please specify:
9.  What suggestions do you have for new programs and services, resources permitting?

10.  To help us serve you better, please list your zip code:
 

Thank you for taking the time to complete this survey!

 

    


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