City of Scottsdale - Discontinue Utility Service

Discontinue Utility Service

Property Sold: You have sold the property and want to take the account out of your name.
Tenant Leaving: Your tenant is leaving and you want to revert the account back into your name.
Turn Off Water: You want to continue the account but temporarily turn off water service only.
Suspend Service: You want to suspend your account and all service.

Property Sold

Please note: You will continue to be billed base fees regardless of whether or not any water is used until the property has been sold and there is a new owner of record. The property is considered "Sold" when it has been recorded.

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Turning Off Water Only

Until the tenant has established utility service, base fees and applicable taxes will not be discontinued. However, if the property is vacant we can turn off the water to prevent further consumption.

Acknowledge

Customer Information

First Name

Last Name or Company Name *

Email Address

Daytime Phone *

Alternate Phone

Requested By *

Account/Customer Number *

Spouse Name

Contact Name

Establish PIN (4 to 6 digits)

Birth Date

Requested By: Please enter the full name of the individual submitting the request.
Account/Customer Number: Account numbers are either six or ten digits long.
Establish PIN: A Personal Identification Number is required to acccess your account through our automated phone system or online bill payment service.

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Escrow Information

Escrow Company *

Escrow Number *

Escrow Phone *

Closing Date *

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Service Address

Street # *

Direction

Street Name *

Type (Rd,St)

Unit/Apt

City

Zip Code *

I have had City of Scottsdale Utility Service within the last two years , at this location:

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Same As Service Address?

Street #

Direction

Street Name *

Type (Rd,St)

Unit/Apt

City *

State/Province *

Postal Code *

Country *

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The days available to establish utility service are Monday - Friday, excluding holidays. Please allow 2-3 business days to process your request.

Please note: If the effective date is later than your lease start date and our office has not received notification from the landlord to continue billing past that date, we will set your effective date to the lease start date.

All applicable monthly fees will resume on the effective date. You will be billed base fees regardless of whether or not any water is used.

Water will be turned off on the date listed below if the new customer has not yet established utility service.

PLEASE NOTE: Water can be turned off as early as 5am on the date selected.

Effective Date *

I would like the water to be left on.

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Comments

Additional Comments (optional)

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